The error codes are returned to the visitor by the server when a "form submit" occurs. Some fields may be required or be in a certain format or a transaction can fail (like payment or shipping calculation).
In any of those cases, one or more errors codes will be returned in the querystring (url). To learn more about those codes, read more on this page.
Even if there's javascript code that validates all the forms before posting to the server, it's important to counter validate everything on server side to ensure data integrity is respected.
This is why we implemented error codes like these.
All error codes
There are 25 different errors codes that can be thrown to the visitor by the CommerscaleTM platform.
ACCNOCR
The account registration failed. It may be a technical error.
Recommended label
Account registration failed. Please review all informations and submit again.
ACCNOSV
The account edition failed. It may be a technical error.
Recommended label
Account edition failed. Please review all informations and submit again.
ACCNTACVT
The account specified by the email adress is not activated yet.
Recommended label
Account not activated. Please check your emails for activation link.
ACTVFLD
The activation failed. It may be a technical error.
Recommended label
Activation failed. Please try again later.
AL1REQ
The address (line 1) field is required.
Recommended label
Address (line 1) is required.
CNTYREQ
The country field is required.
Recommended label
Country is required.
CODENVLD
The activation code is invalid. It may be expired or the customer didn't copy-pasted the activation URL correctly.
Recommended label
Activation code is invalid. Please check the activation email and copy-paste the link enterly. It may also be expired, in this case, please ask for another activation email.
CODEREQ
The activation code is required. It may be because the customer didn't copy-pasted the activation URL correctly.
Recommended label
Activation code is required. Please check the activation email and copy-paste the link enterly.
CPNINVLD
The coupon code entered is either invalid, expired or the maximum uses has been reached.
Recommended label
Coupon code is invalid, expired maximum uses has been reached.
CRDNTNCRCT
The credentials entered are incorrect. Either email does not exists or password does not match the email.
Recommended label
Credentials are invalid. Please try again.
CTYREQ
The city field is required.
Recommended label
City is required.
EMFRMT
The email address format is incorrect.
Recommended label
Email format is incorrect.
EMREQ
The email field is required.
Recommended label
Email is required.
EMUSED
The email address is already in use by another account.
Recommended label
Email address already used by another account.
ERR
An unexpected error has occured.
Recommended label
An unexpected error has occured. Please review all the details and submit page again. If the error continues to happen, please contact us.
FNREQ
The firstname field is required.
Recommended label
Firstname is required.
LNREQ
The lastname field is required.
Recommended label
Lastname is required.
LOGFLD
The credentials entered are incorrect. Either email does not exists or password does not match the email.
Recommended label
Login failed. Please try again.
PCREQ
The postal code (zip) field is required.
Recommended label
Zip/Postal code is required.
PHREQ
The phone number field is required.
Recommended label
Phone is required.
PWCDNMTCH
The password validation field does not match the password field.
Recommended label
Passwords don't match.
PWDNORST
The password has not been reset. It may be a technical problem.
Recommended label
The password reset failed. Please verify informations and try again.
PWREQ
The password field is required.
Recommended label
Password is required.
PYMNTINVLD
The instant payment has failed. Either the credit card informations are invalid or there has been an error processing the payment (limit reached, fraud attempt, etc.).
Recommended label
The instant payment has failed. Please review the informations and try again. If you keep getting this message, please contact us.
STREQ
The state field is required.
Recommended label
Country state is required.